Return policy
Reflection period/return
It may sometimes happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not like the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason, provided the seal has not been broken. If the seal is broken, your order is final and cannot be returned.
If you exercise your right of withdrawal, you have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. These costs are approximately €7.25 per package, consult your carrier's website for the exact rates.
If you exercise your right of withdrawal, the product will be returned to Easier Dental Care with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at info@easierdentalcare.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
Exchange product?
Would you like to exchange your product? That's no problem at all. You can contact info@easierdentalcare.com for this. However, you will bear the costs for returning the product yourself.
I have provided an incorrect delivery address!
Accidentally provided the wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.
It may sometimes happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not like the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason, provided the seal has not been broken. If the seal is broken, your order is final and cannot be returned.
If you exercise your right of withdrawal, you have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. These costs are approximately €7.25 per package, consult your carrier's website for the exact rates.
If you exercise your right of withdrawal, the product will be returned to Easier Dental Care with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at info@easierdentalcare.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
Exchange product?
Would you like to exchange your product? That's no problem at all. You can contact info@easierdentalcare.com for this. However, you will bear the costs for returning the product yourself.
I have provided an incorrect delivery address!
Accidentally provided the wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.